YES! All our jams, jellies, and fruit spreads are made with natural ingredients: fruit, sugar, cane sugar, concentrated lemon juice, and fruit pectin. Bonne Maman products contain no preservatives, no additives, no high-fructose corn syrup, and no sulfites.

NO! Bonne Maman recipes use brown cane sugar (from sugarcane) and sugar derived from beets. This blend is part of our long-standing recipe that gives Bonne Maman its signature flavor.

YES, 20 of our 30 Bonne Maman product flavors are kosher. The OU certification symbol is printed on the front label of each jar. Our products are certified by the Union of Orthodox Jewish Congregations of America (NY).

We guarantee the quality of our jams and jellies for two years (24 months) after production (see the “best before” date printed on the lid). Bonne Maman Intense fruit spreads are guaranteed for one year (12 months) after production. We recommend refrigerating all Bonne Maman products after opening. Although we do not guarantee a specific period after opening, storing the jar with the lid tightly closed in the fridge should keep the product fresh for several weeks.

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Bonne Maman jams, jellies, and fruit spreads are made only with fruit, sugar, lemon juice, and fruit pectin. None of our recipes contain peanuts or sesame nuts. However, our jams, jellies, and spreads are produced in a facility that also processes products containing hazelnuts and chestnuts. We follow strict, HACCP-certified cleaning procedures throughout our facility to minimize the risk of nut residue. We recommend discussing this information with your doctor to determine whether Bonne Maman products are suitable for you and your family.

YES! All Bonne Maman compotes, jams, marmalades, jellies, and spreads are gluten-free. This claim is based on the fact that all ingredients used in our products contain less than 20 PPM, which is the required threshold. Our production site is also gluten-free.

We commit to shipping orders within a maximum of 7 business days following the transaction.

Please log in to your user account and click on “Forgot Password”.

You can create your account after completing your order or by clicking on “Login/Register” in the top right corner of the website.

You can update your personal information by clicking on “Login/Register” and then on “My Information”.

No, we only ship within Canada.

Shipping fees are automatically calculated at checkout once you enter your shipping address. You’ll see the exact fee before completing your order.

You can choose between 2 shipping options offered by Canada Post:

• Standard Parcel
• Priority

• Local: Up to 2 days
• Regional: Up to 5 days
• National: Up to 9 days

• Local: Next day
• Regional: Next day
• National: Next day

We work as fast as possible. Your order is processed within 7 business days following your purchase, then shipped via our delivery partner within standard shipping times.

All purchases made on the Bonne Maman website are considered final sale. Products cannot be returned or refunded.

We do our best to avoid any issues with your order. If something is damaged, please fill out the question form on the website or email us at consommateur@st-hubert.com.

We do our best to avoid any issues with your order. If something is missing, please contact us by email at consommateur@st-hubert.com.

Once an order has been paid, we are unable to modify or cancel it. We do our best to process and ship your order as quickly as possible to reduce delivery times.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can also log in to your account by clicking on “Login/Register” and then on “Orders”.

Yes, your payment is secure. We use Stripe, a solution with the highest level of certification in the payment industry. All card numbers are encrypted.

You can pay using a Mastercard, American Express, or Visa card.

All job openings at Bonne Maman are located in France. For more information, please visit the Bonne Maman France website here .