Terms of Use

TERMS OF USE AND SALES CONDITIONS

(The masculine form is used in this text solely to simplify its structure and improve readability.)

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS USE OF THIS WEBSITE IS STRICTLY SUBJECT TO THEM. YOUR ACCESS TO OR USE OF THIS WEBSITE CONSTITUTES YOUR FULL ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU MAY NOT ACCESS, VIEW, OR USE THE WEBSITE IN ANY WAY.

CONTEXT

Meilleures Marques Ltd. is the primary distributor of Bonne Maman® products in Canada. Meilleures Marques Ltd. is part of an affiliated group of companies including Groupe St-Hubert Ltd., under the ultimate parent company Recipe Unlimited Corporation (collectively referred to as “Meilleures Marques”).

As such, Meilleures Marques is responsible for hosting and operating this website in Canada to promote Bonne Maman® products (the “Website”).

Bonne Maman® products are manufactured by Andros (a general partnership), located in the Industrial Zone, 46130 Biars-sur-Cère, France (“Andros”). The Bonne Maman® trademark is owned by Andros and used under license by Meilleures Marques.

Meilleures Marques reserves the right, at its sole discretion, to modify any part of these terms and conditions at any time. Changes will take effect as soon as a notice is posted on the Website. We may notify you of changes via email or regular mail, although we are under no obligation to do so. Continued use of the Website after any changes constitutes your acceptance of the revised terms and forms a binding agreement between you and Meilleures Marques. If you do not agree with a change, you must immediately stop using the Website.

SCOPE

Unless otherwise stated, all content and material available on this Website is intended to provide information and promote Bonne Maman® products. Meilleures Marques makes no representation that the products shown on the Website are appropriate or available outside Canada. If you access the Website from another jurisdiction, you are solely responsible for complying with local laws.

Any claim related to the Website is governed by the laws of the Province of Quebec, without reference to conflict of law principles. In the event of any dispute or complaint related to this Website, both parties generally and unconditionally agree to submit irrevocably to the exclusive jurisdiction of the courts of the judicial district of Montreal, Quebec.

USE AND RELATED RESTRICTIONS

Subject to your compliance with these terms and conditions, Meilleures Marques grants you a limited, non-exclusive, and non-transferable right to access, view, and use the Website for informational purposes or to purchase products when such functionality is available.

Unless otherwise specified, you are not permitted to modify, copy, reproduce, re-publish, upload, transmit, post, distribute, or otherwise use any Content (as defined below) from the Website. You may print specific sections, if that option is available, for personal and non-commercial use only. This authorization is valid only if you:

(i) retain all copyright and proprietary notices in the Content, including trademarks and copyright mentions, and include the source URL;

(ii) do not modify the Content in any way;

(iii) do not reproduce, perform, distribute, publicly display, or otherwise use the Content for commercial purposes unless the Website explicitly allows it.

Any other use requires prior written consent from Meilleures Marques.

INTELLECTUAL PROPERTY

All Content (as defined here) available on the Website or any platform is owned or licensed in full by Meilleures Marques. You acquire no rights to the Content. As mentioned above, the Bonne Maman® trademark is owned by Andros and used under license by Meilleures Marques.

USE RESTRICTIONS

Subject to these terms, all information and materials on the Website or related platforms—including but not limited to design, text, illustrations, trademarks, logos, images, icons, interfaces, layout, and structure (collectively, the “Content”)—are the exclusive property of Meilleures Marques or used under license. You may not use the Content except as expressly described in these terms. Modifying or using this Content for any other purpose infringes on the intellectual property rights of Meilleures Marques or third parties.

You must not use the Website in a way that violates any local, provincial, federal, international, or foreign laws. You must also avoid any use that could damage, disable, overload, or impair the Website or interfere with its structure or functionality.

COMMUNICATIONS

Meilleures Marques welcomes your feedback and suggestions about its products and services. However, we recommend that you do not submit this type of information or material through the Website unless you are willing to make it public and freely assign all rights to Meilleures Marques.

By submitting comments, suggestions, ideas, illustrations, or any other content (“Contributions”), you agree that these become the property of Meilleures Marques. Meilleures Marques will not treat any contribution as confidential, will not be liable for any use of such ideas (including product or marketing ideas), and assumes no responsibility for any similarities with future activities. Without limitation, Meilleures Marques becomes the sole owner of all present and future rights to such contributions and may use them for any commercial or other purpose without compensation to you or anyone else.

You must never submit contributions that include personal information identifying another individual. Any personal information you choose to provide voluntarily is subject to the privacy policy available [here].

By submitting a contribution, you represent and warrant that you own all rights to it and that these rights are now fully transferred to Meilleures Marques. You further agree that you are fully responsible for the content of your submission, including its legality, reliability, relevance, originality, and any applicable rights.

LINKS AND THIRD-PARTY SITES

Some links on our Website may lead to third-party websites or platforms, including social media sites (collectively, “Third-Party Applications”). We are not responsible for the content, advertising, products, services, or any other material available on these Third-Party Applications.

Meilleures Marques accepts no liability whatsoever arising from your use of links to Third-Party Applications or from the information or content found there. You access and use these Third-Party Applications at your own risk, and it is your responsibility to take appropriate precautions. These applications are governed by different terms than those of our Website. You are responsible for reviewing and complying with those terms.

CONTESTS

From time to time, we may offer or co-sponsor contests, promotions, or games on our Website or other platforms under our control. Each of these activities will have its own rules, which you will be able to review before participating.

You are required to read the rules applicable to each activity, as they may differ from these terms and conditions.

LIMITATION OF LIABILITY

Meilleures Marques makes every effort to ensure that the Content provided on this Website is accurate, but we cannot guarantee that it will always be free from errors. The Content may include technical inaccuracies, typographical errors, or omissions.

To the fullest extent permitted by applicable law, the Content on this Website is provided “as is,” without any express or implied warranties of any kind. Meilleures Marques disclaims all warranties, including but not limited to warranties of title, merchantability, fitness for a particular purpose, and non-infringement.

Meilleures Marques does not guarantee that the Website will be uninterrupted or error-free, that defects will be corrected, or that it will be free of viruses or other harmful components.

You agree that Meilleures Marques shall not be liable for any loss or damage of any kind, whether direct or indirect, including loss of data or programs, loss of profits, loss of revenue, loss of savings, or any related costs and expenses (such as legal fees), arising from the use of the Website, the inability to use it, or access it, regardless of whether Meilleures Marques was advised of the possibility of such damages or whether such damages were reasonably foreseeable.

IN ALL CASES, IF MEILLEURES MARQUES IS FOUND LIABLE TO YOU, YOU AGREE THAT THE TOTAL CUMULATIVE LIABILITY OF MEILLEURES MARQUES FOR ANY DAMAGES OF ANY KIND SHALL NOT EXCEED $100 CAD.

Laws in some provinces or other jurisdictions may not allow the exclusion or limitation of legal or implied warranties or certain types of damages. If these laws apply to you, some or all of the disclaimers, exclusions, and limitations above may not apply, and you may have additional rights under applicable law.

You agree to indemnify, defend, and hold harmless Meilleures Marques, its contractors, and their directors, officers, employees, and representatives from any liability arising from your breach of these terms and conditions.

MISCELLANEOUS

These terms and conditions supersede any prior agreement, representation, warranty, or understanding—whether written or oral, express or implied—and bind you, your heirs, executors, administrators, and other legal representatives. If any part of these terms is found to be illegal, void, or unenforceable, that part shall be considered severable and will not affect the validity and enforceability of the remaining provisions.

Any delay or failure by Meilleures Marques to act with respect to a breach by you does not constitute a waiver by Meilleures Marques. These terms and conditions form a complete and binding contract between you and Meilleures Marques regarding your use of the Website.

You may not assign these terms to any third party without Meilleures Marques’ prior written consent. Meilleures Marques may assign, transfer, or delegate its rights and obligations under these terms and conditions without your consent.

GENERAL SALES CONDITIONS

If the Website allows you to purchase products, the following sales conditions apply to such transactions. For clarity, Meilleures Marques is under no obligation to offer product sales through the Website.

Website Use

This Website may be used by Canadian residents who have reached the legal age to enter into binding contracts in their respective provinces. Meilleures Marques makes no representation that the Website may be used outside of Canada.

Pricing and Taxes

Meilleures Marques strives to maintain the Website as up to date as possible to reflect current pricing and services. However, prices may change without notice. Online prices may vary depending on your shipping address. The final order total is displayed at the order confirmation page, which includes a summary of your order.

All prices are in Canadian dollars and do not include applicable taxes. Taxes are calculated based on your shipping address and shown separately during checkout. Tax rates are based on applicable local, provincial, and federal laws.

Complaints and Returns

If there is an error with your order, our correction policy applies. Please email us at boutique-bm@st-hubert.com to report the issue. Based on the agreement reached with our customer service representative, Meilleures Marques will either exchange, complete, or credit the incorrect products.

We continuously strive to improve and welcome your comments and suggestions.

Product Availability

Only products that are available for order and delivery are listed on the Website. However, some items may become unavailable by the time your order is placed. Adding an item to your cart or wishlist does not guarantee availability at checkout. If a product is unavailable, a customer service representative will contact you using the information in your profile so that you may modify or cancel your order.

Limited Quantities

Meilleures Marques reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per family, or per order. These restrictions may apply to orders using the same account, credit card, billing address, or shipping address.

Meilleures Marques also reserves the right to prohibit or refuse sales to resellers or retailers.

Order Acceptance

Once your order has been submitted and confirmed, it cannot be modified. Meilleures Marques reserves the right, at its sole discretion, to cancel or refuse any order for any reason. For example, we may cancel or refuse an order due to:

(i) item unavailability;

(ii) incorrect product descriptions or pricing;

(iii) inability to confirm or obtain payment authorization;

(iv) issues verifying the identity of the person placing the order.

We may carry out additional checks or request further information before confirming your order. You may be contacted if part or all of your order is canceled, or if more information is needed to complete it.

Delivery

Orders placed on the Website will be delivered only within the delivery zones covered by Meilleures Marques.

Liability

Nothing in these terms and conditions shall limit your rights as a consumer under public law that may apply to you.