YES! All our jams, jellies, and fruit spreads are made with natural ingredients: fruit, sugar, cane sugar, concentrated lemon juice, and fruit pectin. Bonne Maman products contain no preservatives, no additives, no high fructose corn syrup, and no sulfites.

NO! The Bonne Maman recipe combines brown cane sugar (from sugarcane) and sugar from beets. This combination of sugars is part of our centuries-old recipe that helps create the special flavor and taste of Bonne Maman.

YES, 20 of our 30 Bonne Maman product flavors are kosher. Circle U approval can be found on the front label of each jar. Our products are certified by the Union of Orthodox Jewish Congregations of America (NY).

We guarantee the quality of our jams and jellies for two years (24 months) after production (see the "best before" date printed on the side of the cap). Bonne Maman Intense fruit spreads are guaranteed for 1 year (12 months) after production. We recommend that all Bonne Maman products be refrigerated after opening. Although we do not guarantee our jams for a specific period of time after opening, by storing an opened jar with the cap tightly closed in your refrigerator, our products should last several weeks without any problems.

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Our Bonne Maman jams, jellies, and spreads are made with only fruit, sugar, lemon juice, and fruit pectin. None of our recipes use peanuts or sesame nuts. Our jams, jellies, and spreads are produced in a facility that also manufactures products containing hazelnuts and chestnuts. We follow highly controlled and strict cleaning processes (HACCP certification) throughout our facility, which minimize the risk of nut residue. We recommend discussing this information with your doctor to determine if Bonne Maman is appropriate for you and your family.

YES! All Bonne Maman compotes, jams, marmalades, jellies, and spreads are gluten-free. This claim is determined by the fact that all the ingredients used in our products have <20 PPM, which is required for this claim. Our production site is therefore also gluten-free.

We are committed to shipping orders within a maximum of 7 working days following the transaction.

Please log in to your user account and click on “Forgot password”.

You can create your account when you have completed your order or by clicking on "Login/Register" in the upper right corner of the website.

You can modify your personal information by clicking on “Login / Register” then on “My information”.

No, we only ship to Canada.

Shipping costs will be automatically calculated on the checkout page after you enter your shipping destination. You will be able to see the exact shipping cost before paying for your order.

You can choose between 2 delivery methods offered by Canada Post:

• Standard Package.
• Priority.

• Local: Up to 2 days.
• Regional: Up to 5 days.
• National: Up to 9 days.

• Local: Next day.
• Regional: Next day.
• National: Next day.

We work as quickly as possible. Your order is processed within 7 business days of your purchase. It is then sent to you by our delivery partner within standard delivery times.

Any purchase made through the Bonne Maman website is considered a final sale. Therefore, you cannot return the product for exchange or receive a refund for the product purchased on this website.

We do our best to avoid any problems with your order. If this happens, please contact us at boutique-bm@st-hubert.com.

We do our best to avoid any problems with your order. If this happens, please contact us at boutique-bm@st-hubert.com.

Once an order is paid, we cannot modify or cancel it. We do our best to prepare and ship your order as quickly as possible to reduce delivery times.

Once your order has been shipped, you will receive a confirmation email with the tracking number associated with your package. You can also log in to your customer account by clicking on "Login/Register" and "Orders."

Yes, your payment is secure. We use Stripe Solution, which has received the highest level of certification in the payments industry. All card numbers are encrypted.

You can pay with a Mastercard / American Express card or a Visa card.